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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D R

November 6, 2025

5  out of  5
rating by D R
"Courtney is absolutely amazing! She always handles things and takes care of me. Richard will go to bat for with Statefarm and the adjusters. I highly recommend this Statefarm team, especially that nice lady Courtney."
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david delong

November 3, 2025

5  out of  5
rating by david delong
"Stephanie was very helpful and very patient with me while setting up my life insurance policy i very much appreciate that and look forward to any future business"
We responded:
"David - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Richard"
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Judi Bailey

November 2, 2025

5  out of  5
rating by Judi Bailey
"My family has been with State Farm for over 34 years. We have always received great service when resolving claims. They are on top of our needs and are prompt to respond especially Stephanie Tafua. Stephanie is a prime example of professionalism and is an asset to the State Farm team."
We responded:
"Judi - We are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Richard"
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Ron Snell

November 1, 2025

5  out of  5
rating by Ron Snell
"Richard and his crew have always been very responsive and helpful. I'm not the ideal client, since I procrastinate, forget, and misunderstand things, but they never fail to help me get my insurance needs updated and taken care of in a timely way."
We responded:
"Ron - Thank you for reviewing our State Farm office! We are thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Richard"
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Denise Mathews

November 1, 2025

5  out of  5
rating by Denise Mathews
"Richard's office has always been extremely helpful to our family. We have been using them for over 20 years and even kept using them after moving away from Austin. Courtney is very helpful and she is my "go to" for questions and answers."
We responded:
"Denise - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Richard"
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Valerie Mullins

October 31, 2025

5  out of  5
rating by Valerie Mullins
"My husband and I use have had the great pleasure of having Courtney assist us with all of our insurance needs. We have signed up for car insurance with multiple vehicles, renters insurance, and boat insurance with her. She is always so helpful and kind. She got us a great rate on our policies, and is always available if we have questions or need to make a change. 100% would recommend Courtney and the team for your insurance needs!"
We responded:
"Valerie - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Richard"
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Pawan Singhuffddeqttdr

October 31, 2025

5  out of  5
rating by Pawan Singhuffddeqttdr
"Courtney at State Farm was absolutely amazing! She helped me with my auto insurance and made the entire process smooth and stress-free. She was knowledgeable, patient, and took the time to explain everything clearly. I truly appreciated her professionalism and friendly attitude. If you’re looking for someone who genuinely cares and goes the extra mile, Courtney is the agent to call. Highly recommend!"
We responded:
"Pawan - We appreciate your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Richard"
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Chris Hamilton

October 30, 2025

5  out of  5
rating by Chris Hamilton
"The level of service received from Richard Munoz and his staff has been nothing short of phenomenal. Over the last five years or so, I have moved all of my insurance, automobile, home, and possessions to Richard's office. During that time, I have had to file a few claims, primarily due to hail damage. In each case, the settlements have been handled quickly, accurately, and fairly. Simply said, I couldn't ask for a better insurance agent to deal with."
We responded:
"Chris - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Richard"
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Lorie Hurd

October 30, 2025

5  out of  5
rating by Lorie Hurd
"I've been with State Farm for 35 years and have always been pleased with their service. I would highly recommend the Richard Munoz office. His staff is very friendly and professional. Elizabeth was exceptionally helpful answering all of my questions. I highly recommend her.Thank you for helping me make the right decisions."
We responded:
"Lori - Thank you for your 5-star review! We appreciate your business! My State Farm team and I are happy to be your good neighbor! - Richard"
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Elizabeth Hurd

October 30, 2025

5  out of  5
rating by Elizabeth Hurd
"Been with Richard Munoz State Farm for a few years now, always happy with the service!"
We responded:
"Elizabeth - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Richard"
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Leander Auto Mall

October 30, 2025

5  out of  5
rating by Leander Auto Mall
"Stephanie and her team are by far the best! She made me feel comfortable in making life long decisions for my whole family. She went above and beyond to thoroughly explain my policy to me."
We responded:
"Thank you for reviewing our State Farm office! We are happy to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Richard"
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Tiffany Camara

October 30, 2025

5  out of  5
rating by Tiffany Camara
"Courtney was awesome! My husband usually handles all of our vehicles business but he asked me to help out so I called and spoke with Courtney, she was very thorough in explaining to me everything, and I simply love State Farm I have had Auto insurance on both of my vehicles also I have renters insurance with them I'm so pleased that State Farm is the insurance company I love and trust Thank you State Farm member for over three years and counting."
We responded:
"Tiffany - Thank you for taking the time to share your thoughts! We are glad to know you are satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Richard"
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Rebecca Martin

October 30, 2025

5  out of  5
rating by Rebecca Martin
"Always ready to help. Friendly and knowledgeable."
We responded:
"Rebecca - Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. We are here to help! - Richard "
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Jenna Winfrey

October 30, 2025

5  out of  5
rating by Jenna Winfrey
"Received extremely fast, affordable policy quotes and information when I was in a huge time crunch!"
We responded:
"Jenna - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Richard"
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christen

October 29, 2025

5  out of  5
rating by christen
"Very quick and efficient service, Richard is a very great agent."
We responded:
"Christen - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Richard"
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Cam

October 29, 2025

1  out of  5
rating by Cam
"I have been with State Farm since I was 16 years old so about 40 years now. But, I feel like I was mislead by one of his staff members about converting some of my term life into whole life. I was misquoted quite a bit saying my premium would drop for my term life by $55 a month if I convert some of my term to whole life. Well, when I got my bill for my term life and it only dropped $12. So $43 a month off and what surprised me is she said that’s not that much. I get a few dollars as no one is perfect. But, It may not be to her but these days that’s a lot of money. We all have budgets in our household. So I called the staff member and said I wanted to drop the coverage and she turned basically into a car dealership salesman asking me drop some of my term life which I have been paying on for a long time to get to where I can afford it. I told her no I wasn’t going to take away from my family that much in case something happen to me. But thankfully Richard took care of it and the whole life was canceled. Maybe a some more training on calculation might help."
We responded:
"Blake - I am sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. After speaking with you, I am glad we were able to resolve this issue. - Richard "
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Patrick Carroll

July 22, 2025

5  out of  5
rating by Patrick Carroll
"I've always been impressed with their prompt and professional service. I would definitely recommend to anyone needing insurance"
We responded:
"Patrick - Thank you for your review! We look forward to working with you! - Richard"
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Scott Rice

July 22, 2025

5  out of  5
rating by Scott Rice
"Richard and his team always pick up the phone and treat you like you're their only client. Always love how easy it is to work with Richard. Highly recommend!"
We responded:
"Scott - We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Richard "
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Scott Rice

July 22, 2025

5  out of  5
rating by Scott Rice
"Really happy with the service from Stephanie and Richard. We like having the piece of mind State Farm provides covering our home and cars."
We responded:
"Scott - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Richard "
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AJ H

June 18, 2025

5  out of  5
rating by AJ H
"Richard Munoz has been reliable and helpful in a way that many insurance agents struggle to replicate. He's always been kind, made sure I had exactly what I wanted and needed, and helped me balance my finances with my tolerance of risk. He's honestly there to be helpful, doesn't mince words or cut corners. He even kindly offered to help me figure out a solution for renter's insurance when I was denied due to recent claims - even though I'm now living out of state. This guy is a treasure and he's good at what he does. You can't go wrong bringing him your business."
We responded:
"Thank you for your kind words! My State Farm team and I are happy to be your good neighbor! - Richard "
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Nisha Udaya

June 13, 2025

5  out of  5
rating by Nisha Udaya
"Richard Munoz and his staff are always professional, patient and helpful. I also like their text reminders to input my odometer reading for Drive Safe and Save, which is saving us on our 6-month premium."
We responded:
"Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Richard"
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peter christianson

June 9, 2025

5  out of  5
rating by peter christianson
"Courtney is very helpful and responsive! I highly recommend her."
We responded:
"Peter - Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Richard"
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vinicius bruni

May 20, 2025

5  out of  5
rating by vinicius bruni
"Stephanie helped me get new policies after I had time at least 3 times before without success! It made me save money and have better coverage."
We responded:
"Vini - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Richard"
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Michael Dickenson

March 31, 2025

5  out of  5
rating by Michael Dickenson
"Very pleased with the service from State Farm, both Richard and Courtney. Very easy to work with, simple process, and they were able to customize everything to meet my needs, requirements, and budget. I highly recommend Richard and Courtney for your State Farm team."
We responded:
"Michael - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Richard"
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Pecos Bill

February 28, 2025

5  out of  5
rating by Pecos Bill
"When you have multiple insurance needs, it is difficult to find someone to handle it all. Richard Munoz is our super agent. Richard is professional, knowledgeable and personable. He has been with us for 15 yrs-with new homes,kids, cars, etc. Not to mention super responsive with any questions that we have. Couldnt ask for a better agent!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Richard "