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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joel Bakki

November 24, 2025

5  out of  5
rating by Joel Bakki
"I have been working with Elizabeth Dycus on my home and auto insurance for the past year and she's amazing to work with. She's prompt in her replies, professional and provides excellent customer service. I'd recommend Elizabeth for anyone looking for Insurance."
We responded:
"Joel - Thank you for taking the time to share your thoughts! I am glad to know you are satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we are here to help! - Richard"
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Kristina pearson

November 21, 2025

5  out of  5
rating by Kristina pearson
"I was referred to Richard Munoz after talking to a friend about my extremely high car insurance rates. They were quick to give me a quote and I was extremely happy with the savings I received. We have 5 drivers and 2 are teens and they were able to save us a substantial amount of money with the same exact deductible, etc. We now have life insurance, personal article floater and one of our properties insured with them. Stephanie is wonderful to work with and I appreciate working with local people who are always there if you have a question. I would definitely give them a call if you are in the market for new insurance or to compare rates."
We responded:
"Kristina - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Richard"
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Russell Ochoa

November 17, 2025

5  out of  5
rating by Russell Ochoa
"Courtney was friendly, kind and an incredible help with making sense of policy updates. That's always been my experience when dealing with anyone from Mr. Munoz's office. Thankful for their patience and expertise. Thank you, Courtney!"
We responded:
"Russell - Thank you for reviewing our State Farm office! We are thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Richard"
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Jennifer Lloyd

November 13, 2025

5  out of  5
rating by Jennifer Lloyd
"Stephanie was a pleasure to work with. She was very knowledgeable and gave me some good information to think about. I was very pleased with the service I received."
We responded:
"Jennifer - I appreciate your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Richard"
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Bill Hubbard

November 7, 2025

5  out of  5
rating by Bill Hubbard
"Richard, Courtney and Stephanie are great to work with and stay on top of our insurance needs. We have our auto and home policies with them and they have been very responsive anytime we have questions or concerns. Highly recommend them for your insurance needs."
We responded:
"Bill - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Richard"
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Bill Wofford

November 7, 2025

5  out of  5
rating by Bill Wofford
"Richard has excellent long time employees who always answer the phone, and are quick to help our small business."
We responded:
"Bill - Thank you for reviewing our State Farm office! We are thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Richard"
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D R

November 6, 2025

5  out of  5
rating by D R
"Courtney is absolutely amazing! She always handles things and takes care of me. Richard will go to bat for with Statefarm and the adjusters. I highly recommend this Statefarm team, especially that nice lady Courtney."
We responded:
"Derek - Thank you for taking the time to share your thoughts! We are glad to know you are satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we are here to help! - Richard "
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david delong

November 3, 2025

5  out of  5
rating by david delong
"Stephanie was very helpful and very patient with me while setting up my life insurance policy i very much appreciate that and look forward to any future business"
We responded:
"David - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Richard"
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Judi Bailey

November 2, 2025

5  out of  5
rating by Judi Bailey
"My family has been with State Farm for over 34 years. We have always received great service when resolving claims. They are on top of our needs and are prompt to respond especially Stephanie Tafua. Stephanie is a prime example of professionalism and is an asset to the State Farm team."
We responded:
"Judi - We are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Richard"
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Ron Snell

November 1, 2025

5  out of  5
rating by Ron Snell
"Richard and his crew have always been very responsive and helpful. I'm not the ideal client, since I procrastinate, forget, and misunderstand things, but they never fail to help me get my insurance needs updated and taken care of in a timely way."
We responded:
"Ron - Thank you for reviewing our State Farm office! We are thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Richard"
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Denise Mathews

November 1, 2025

5  out of  5
rating by Denise Mathews
"Richard's office has always been extremely helpful to our family. We have been using them for over 20 years and even kept using them after moving away from Austin. Courtney is very helpful and she is my "go to" for questions and answers."
We responded:
"Denise - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Richard"
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Valerie Mullins

October 31, 2025

5  out of  5
rating by Valerie Mullins
"My husband and I use have had the great pleasure of having Courtney assist us with all of our insurance needs. We have signed up for car insurance with multiple vehicles, renters insurance, and boat insurance with her. She is always so helpful and kind. She got us a great rate on our policies, and is always available if we have questions or need to make a change. 100% would recommend Courtney and the team for your insurance needs!"
We responded:
"Valerie - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Richard"
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Pawan Singhuffddeqttdr

October 31, 2025

5  out of  5
rating by Pawan Singhuffddeqttdr
"Courtney at State Farm was absolutely amazing! She helped me with my auto insurance and made the entire process smooth and stress-free. She was knowledgeable, patient, and took the time to explain everything clearly. I truly appreciated her professionalism and friendly attitude. If you’re looking for someone who genuinely cares and goes the extra mile, Courtney is the agent to call. Highly recommend!"
We responded:
"Pawan - We appreciate your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Richard"
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Chris Hamilton

October 30, 2025

5  out of  5
rating by Chris Hamilton
"The level of service received from Richard Munoz and his staff has been nothing short of phenomenal. Over the last five years or so, I have moved all of my insurance, automobile, home, and possessions to Richard's office. During that time, I have had to file a few claims, primarily due to hail damage. In each case, the settlements have been handled quickly, accurately, and fairly. Simply said, I couldn't ask for a better insurance agent to deal with."
We responded:
"Chris - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Richard"
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Lorie Hurd

October 30, 2025

5  out of  5
rating by Lorie Hurd
"I've been with State Farm for 35 years and have always been pleased with their service. I would highly recommend the Richard Munoz office. His staff is very friendly and professional. Elizabeth was exceptionally helpful answering all of my questions. I highly recommend her.Thank you for helping me make the right decisions."
We responded:
"Lori - Thank you for your 5-star review! We appreciate your business! My State Farm team and I are happy to be your good neighbor! - Richard"
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Elizabeth Hurd

October 30, 2025

5  out of  5
rating by Elizabeth Hurd
"Been with Richard Munoz State Farm for a few years now, always happy with the service!"
We responded:
"Elizabeth - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Richard"
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Leander Auto Mall

October 30, 2025

5  out of  5
rating by Leander Auto Mall
"Stephanie and her team are by far the best! She made me feel comfortable in making life long decisions for my whole family. She went above and beyond to thoroughly explain my policy to me."
We responded:
"Thank you for reviewing our State Farm office! We are happy to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Richard"
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Tiffany Camara

October 30, 2025

5  out of  5
rating by Tiffany Camara
"Courtney was awesome! My husband usually handles all of our vehicles business but he asked me to help out so I called and spoke with Courtney, she was very thorough in explaining to me everything, and I simply love State Farm I have had Auto insurance on both of my vehicles also I have renters insurance with them I'm so pleased that State Farm is the insurance company I love and trust Thank you State Farm member for over three years and counting."
We responded:
"Tiffany - Thank you for taking the time to share your thoughts! We are glad to know you are satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Richard"
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Rebecca Martin

October 30, 2025

5  out of  5
rating by Rebecca Martin
"Always ready to help. Friendly and knowledgeable."
We responded:
"Rebecca - Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. We are here to help! - Richard "
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Jenna Winfrey

October 30, 2025

5  out of  5
rating by Jenna Winfrey
"Received extremely fast, affordable policy quotes and information when I was in a huge time crunch!"
We responded:
"Jenna - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Richard"
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christen

October 29, 2025

5  out of  5
rating by christen
"Very quick and efficient service, Richard is a very great agent."
We responded:
"Christen - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Richard"
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Cam

October 29, 2025

1  out of  5
rating by Cam
"I have been with State Farm since I was 16 years old so about 40 years now. But, I feel like I was mislead by one of his staff members about converting some of my term life into whole life. I was misquoted quite a bit saying my premium would drop for my term life by $55 a month if I convert some of my term to whole life. Well, when I got my bill for my term life and it only dropped $12. So $43 a month off and what surprised me is she said that’s not that much. I get a few dollars as no one is perfect. But, It may not be to her but these days that’s a lot of money. We all have budgets in our household. So I called the staff member and said I wanted to drop the coverage and she turned basically into a car dealership salesman asking me drop some of my term life which I have been paying on for a long time to get to where I can afford it. I told her no I wasn’t going to take away from my family that much in case something happen to me. But thankfully Richard took care of it and the whole life was canceled. Maybe a some more training on calculation might help."
We responded:
"Blake - I am sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. After speaking with you, I am glad we were able to resolve this issue. - Richard "
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Patrick Carroll

July 22, 2025

5  out of  5
rating by Patrick Carroll
"I've always been impressed with their prompt and professional service. I would definitely recommend to anyone needing insurance"
We responded:
"Patrick - Thank you for your review! We look forward to working with you! - Richard"
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Scott Rice

July 22, 2025

5  out of  5
rating by Scott Rice
"Richard and his team always pick up the phone and treat you like you're their only client. Always love how easy it is to work with Richard. Highly recommend!"
We responded:
"Scott - We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Richard "
Profile photo of Scott Rice

Scott Rice

July 22, 2025

5  out of  5
rating by Scott Rice
"Really happy with the service from Stephanie and Richard. We like having the piece of mind State Farm provides covering our home and cars."
We responded:
"Scott - Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Richard "