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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fred Viancos

October 9, 2024

5  out of  5
rating by Fred Viancos
"Courtney has been great to deal with our car and home insurance, thanks!"
We responded:
"Thank you for your feedback, Fred! We look forward to working with you for your insurance needs! - Richard "
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Barbara Davis

September 14, 2024

5  out of  5
rating by Barbara Davis
"Thank you Richard for making the experience of having my car totaled a pleasant one! I truly appreciated all of your guidance, and most importantly, the compassion you showed me during that time. Keep up the good work!"
We responded:
"Thank you for your kind words, Barbara! I am glad that I was able to assist!"
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tera l

June 11, 2024

5  out of  5
rating by tera l
"Richard's team has been taking care of me and my family for years and years and I have never had a problem or issue they couldn't handle. They make everything user friendly, they take the time to make sure you feel heard and have an opportunity to ask ALL of your questions and feel confident about any choice you arerying ti make! I would recommend any and every one to use the Richard Munoz team for all of your insurance needs. Special shout out to my preferred contact in the office, Ms. Courtney! She goes ABOVE AND BEYOND for me and my family every single time. I will never trust any one in the insurance world the way I trust this team! Yall are amazing and I am so grateful for everything yall have done. You helped through one of the hardest times in my life and made it all as easy as possible and I am forever grateful for our Statefarm family!! I am without a doubt a life long customer!"
We responded:
"Tera - I appreciate your review and are excited to collaborate with you for many years ahead! - Richard"
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Katrina Navarro

June 11, 2024

5  out of  5
rating by Katrina Navarro
"Richard and his team are always helpful, so kind, and work the fastest when I need something done."
We responded:
"Katrina - I sincerely appreciate you taking the time to share your feedback! We also thoroughly enjoy working with you! - Richard"
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Krishnachaithanya Attapu

June 11, 2024

5  out of  5
rating by Krishnachaithanya Attapu
"Great team to work for insurance needed. Always available and easy to work with the agent."
We responded:
"Krishnachaithanya - I sincerely appreciate you taking the time to share your feedback! - Richard"
Profile photo of Govindarajan Kapistalam

Govindarajan Kapistalam

June 11, 2024

5  out of  5
rating by Govindarajan Kapistalam
"I worked with Courtney on getting a home, auto, dwelling, and umbrella quotes. She did an excellent job and was very attentive to all my queries. I would highly recommend her and will definitely use her again."
We responded:
"Govindarajan - I are grateful for your review! Please don't hesitate to reach out if there is anything you need! - Richard "
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earl webb

June 10, 2024

5  out of  5
rating by earl webb
"I needed to reduce costs Richard and Courtney Hamilton, and the rest of the team where professional ,courteous, and down to earth. I recommend this office . I switched over from Progressive, saved almost 100 dollars per month and got the transfer done in office in 18 minutes. Loved it!!!"
We responded:
"Earl - I am delighted that we could offer you excellent value! Please don't hesitate to reach out if there is anything you need! - Richard "
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L C

April 19, 2024

5  out of  5
rating by L C
"Stephanie at State Farm is hands down the best auto insurance agent I've ever worked with. Her knowledge of the industry is unmatched, and she made sure I had the perfect coverage for my needs without breaking the bank. If you're looking for top-notch auto and/or homeowners insurance and exceptional service, Stephanie at the Richard Munoz State Farm office is the one to call!"
We responded:
"Thank you for your kind words, Elizabeth! We look forward to working with you for years to come!"
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Deeptanshu Verma

March 9, 2024

5  out of  5
rating by Deeptanshu Verma
"Great experience getting insurance for my rental property in Buda, TX"
We responded:
"Thank you for the review Deeptanshu! We look forward to working with you too!"
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C M

February 16, 2024

5  out of  5
rating by C M
"Love working with this office. Richard's team is super easy to work with."
We responded:
"Thank you for your review! Our goal is to help make your insurance experience easy! - Richard "
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Brandon Dittmar

December 29, 2023

5  out of  5
rating by Brandon Dittmar
"I was looking to switch from my previous insurer to State Farm and visiting this office made the transition a breeze. Working with Stephanie was a great experience and she was extremely helpful with customizing my policy to my needs. I would definitely recommend visiting this office if you live nearby and want to learn more about switching over. I not only saved a lot of money on car insurance, but I also walked out with better coverage than I originally anticipated. 100% recommend!"
We responded:
"Thank you for your feedback, Brandon! We look forward to working with you and welcome to the State Farm family!"
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Joshua B

November 30, 2023

5  out of  5
rating by Joshua B
"I’m not use to having an agent as I have always been with USAA, but for the past 4 years this place doesn’t fail. Highly recommend."
We responded:
"Thank you Josh! We look forward to working with you."
Profile photo of Caitlin Case

Caitlin Case

September 25, 2023

5  out of  5
rating by Caitlin Case
"In an industry often known for its complexities and jargon, Richard Munoz truly stands out as a beacon of clarity and professionalism. My vehicle was damaged from the recent hail storm and Richard demonstrated exceptional patience and responsiveness throughout the process. His dedication to customer service made me feel valued and reassured in an otherwise stressful situation. In conclusion, if you are looking for an insurance agent who possesses professionalism while also maintaining a warm and approachable demeanor, Richard Munoz is the person to call."
We responded:
"Caitlin - thank you for your review! Our goal is to help make insurance as simple as possible!"
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Emily Beard

July 27, 2023

5  out of  5
rating by Emily Beard
"I’ve been with Richard for 16 years now. Courtney has always been fantastic and easy to communicate with. Whenever I need something I have no problem and they go above and beyond. I would highly recommend them!"
We responded:
"Emily - Thank you for your continued support and allowing us to help you with your insurance needs! - Richard "
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General Meats LLC

July 27, 2023

5  out of  5
rating by General Meats LLC
"Hello, I have been with State Farm for more than 4 years and Richard's office has actually been very attentive to provide me with the service I need, which I recommend since I have several policies with it and I recommend working with them."
We responded:
"Helmy - Thank you for your business and congratulations on your new home! - Richard "
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Ryan Smith

April 24, 2023

5  out of  5
rating by Ryan Smith
"Richard is the most prompt insurance agent I have ever had. Thank you Richard for the timely work and great rates."
We responded:
"Ryan - Thank you for your feedback and I appreciate your business!"
Profile photo of J Davila

J Davila

March 13, 2023

5  out of  5
rating by J Davila
"I’m a relatively new customer . I found State Farm a user friendly web site to begin our application which quickly was transitioned to the local office of the State Farm agent Richard Munoz and his employee Courtney Hamilton . This office and Courtney assisted me in finalizing my application for a State Farm Auto and rental policy . Courtney my primary contact was excellent in helping me to sign up for the insurance limits I needed and assisted me in making sure I had a good insurance rate from a reputable company . I was able to get some discounts on my policy . All in all Richard Munoz State Farm agency is an ideal place to get a good auto and rental policy and to know you have a local on site insurance agent and staff close by in our area and a phone call away to assist you personally in whatever you need ."
We responded:
"Thank you for your review! We enjoy taking our time in addressing of all of our policy holders needs and questions!"
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Shannon Gill

February 28, 2023

5  out of  5
rating by Shannon Gill
"Courtney and Richard were great and even stayed after their closing time to accommodate us switching our home and car insurance to State Farm from GEICO."
We responded:
"Thank you for your review Shannon! I am glad we were able to help with your insurance needs!"
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Valerie Blevins

January 20, 2023

5  out of  5
rating by Valerie Blevins
"Richard with State Farm has helped me tremendously on many occasions. Fence claims, roof claims, car claims! Even when I am not filing through State Farm (ex: car accident that was not my fault) Richard will call and email with extremely helpful advice, tips and tricks! He goes out of his way to respond timely and is very knowledgeable at what he does."
We responded:
"Thank you Valerie! I appreciate your kind words! - Richard "
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Terry Foxx

January 17, 2023

5  out of  5
rating by Terry Foxx
"I honestly never right reviews, but I wanted to take the time to express how wonderful working with Courtney at State Farm was. I was not happy with my current insurance company and when I called Courtney, she not only gave me the best advice, but she also took care of all of our insurance needs and did it with such a positive and extremely informative way. I'm in the customer service business, so I'm pretty judgmental when it comes to service, and she was great."
We responded:
"Terry - thank you for the review and trusting Courtney and our office with your insurance needs!"
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krishna mohan

December 19, 2022

5  out of  5
rating by krishna mohan
"Great service. Always there when needed."
We responded:
"Thank you for the review Krishna!"
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Existential Catch-22

December 2, 2022

5  out of  5
rating by Existential Catch-22
"I was referred to Richard Munoz by a coworker and someone I consider to be part of my extended family. I had insurance with a company I was happy with but over the years the rate creeped up to a point I could no longer afford. Cutting my coverage (an option I wasn't comfortable doing), didn't make enough of an impact in the premium. Richard Munoz explained all of my options with ease. He has a real knack for doing so. I've worked in insurance myself at one point, and I've never come across anyone who explained coverage and terms with such clarity, no double speak, and to the point. I was able to secure full coverage through him and State Farm with a premium I can afford (half off the competing previous company)! Last but by far, not least, Richard Munoz is friendly and forthcoming in a way that can only be described as authentic. There's polite professionalism that can come off as forced and a bit over the top. You can truly feel the difference with someone who is genuinely authentic in their interactions, even if they're ultimately, making a sale. Richard Munoz is such an individual. It's someone like this that I'm happy to support and conduct business with. Purchasing car insurance shouldn't be daunting."
We responded:
"Thank you for your kind words! I appreciate your business! - Richard"
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Robert Schweedler

September 30, 2022

5  out of  5
rating by Robert Schweedler
"Courtney Hamilton is an all star when it comes to insurance! She knows the ins and outs of everything and she’ll give you the best policy suited to your needs, I love me some Munoz insurance!"
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Stacy Montoya

August 12, 2022

5  out of  5
rating by Stacy Montoya
"I have had the best experience working with Courtney, from State Farm. From the moment we walked, she was super friendly and very helpful. Hands down the quickest, most efficient insurance agent I have ever come across. I would highly recommend this office to anyone looking into obtaining or switching insurance. They saved us thousands!!!"
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Jillian Powers

February 28, 2022

5  out of  5
rating by Jillian Powers
"Courtney really saved me! I got the best quote ever and I'm truly grateful! I'm saving so much! Thank you State Farm and Courtney!"